Volunteer Evaluation



Date:  10-6-2017

Program:  Volunteer

Persons Preparing Evaluation Document:  Sara Jones, Allison Schnelle, Melissa McConnell

Program Evaluation Key Contributors:  Sara Jones, Allison Schnelle, Denise Rangel, Roxanne Pearson, Alyssa Seidelman, Deanna Feeback, George Shrum, Jill Brown, Robin Holmes, Linda Lyons, Maria Zulch, Jan Jones, Wendy Murphy, Melissa Mendiola, Tabitha Babcock, Anne Enright, Sam Grimes, Bethany Villaverde, Michelle Stegmeier, Christine McDonald, Mary Cumings, Tricia Trutzel-Betts

PTA Presidents and other parents involved in a variety of activities were asked to complete detailed surveys also. 

Since the survey process was anonymous, it is not possible to determine which of those asked did complete the surveys among staff, parent volunteers and PTA. 

Program Goal: The goal of the Belton School District volunteer program is to enhance and support the educational process for students throughout their school experience. In addition, creating stronger home/school relationships and utilize the talents of our community members.  

Program Description:  The Belton School District provides a part-time coordinator to recruit and assign volunteers to each of the 10 schools in the district from Grace Early Childhood Center to Belton High School.  All volunteers are required to complete a background check once every 3 years in order to volunteer for any school activity. 

Program Staff:  Allison Schnelle, 10 hours per week

Students Served by Program:  All students in the district from Grace Early Childhood to Belton High School can be touched by the work of volunteers at their schools. 

Strengths: During the 2016 - 2017 school year Belton Schools enjoyed 724 volunteers giving 4752.5 hours of time.  Forty-eight of these volunteers donated over 20 hours.

BHS:  15 volunteers, 50.09 hours

BMS/FC: 11 volunteers, 86.35 hours

Cambridge: 133 volunteers, 1169.56 hours

Gladden: 97 volunteers, 666 hours

Hillcrest STEAM: 188 volunteers, 1545.5 hours

Kentucky Trail: 197 volunteers, 659.51 hours

Mill Creek: 37 volunteers, 129 hours

Scott:  69 volunteers, 407.47 hours

Grace:  21 volunteers, 37.42 hours

The program provides learning opportunities, builds positive relationships with the school and community and gives students additional free resources used for growth academically and personally. 

All volunteers for school events are screened through a background check even if they are volunteering for a single day event such a class party or field trip. 

Opportunities for Growth:

Communication is the first and most important opportunity for growth in this program.  Many of the volunteers do so by invitation given by school staff or PTA members rather than through the volunteer coordinator.  While this is a natural connection and method, it limits those who commit to volunteering to people with previously established connections.  It has been suggested that email is not as effective in recruiting volunteers while personal conversations and getting out into the community would result in more volunteers.  Other suggested frequent postings on the website or a regular email for volunteer opportunities.

One respondent mentioned the application process currently does not allow for transfer to multiple schools.  If a person wishes to volunteer at more than one school, they have to fill it out again.  This is not actually the case.  There may be some confusion around this, therefore better communication could fix this issue. 

Another suggestion was to encourage parents to complete the application and background check at enrollment in order to prevent delays later in the year, or last-minute requests for school events.  This is also actually done at enrollment already but needs to be communicated better at enrollment by office staff. 

When the district was part of the Youth Friends organization, the mentor program had a systematic training element which every mentor was expected to complete.  Since discontinuing this relationship, the training of volunteers was eventually discontinued.  Multiple requests have been made to reinstate this practice for volunteers working directly with children.  In addition guidelines for volunteers would help define the role of the volunteers as well as staff. The “Do’s and Don’ts” of volunteering would help make time more productive and help with more clear communication. 

Volunteer recognition has also varied over many years.  While it is difficult to meet everyone’s ideal for recognition, there is agreement that volunteers should be recognized.  It has been suggested that monies should not be spent on adults that volunteer but rather on students.  There are however ways to recognize individuals without a cost.  

The check in at the kiosks can be slow at times.  The software or equipment may need an update to prevent staff and volunteer time being spent with the sign in process.